Duration: 30 Min.
Description
When an Import doesn’t work, or Eligibility won’t post, or Contributions don’t allocate correctly or your Report doesn’t look like it should, the question becomes “Now what do you do?” Fortunately, Relius has several methods available to give you that help. Whether it’s learning how to begin using a new function, referring to a previously answered question, submitting the problem to someone or just calling for help, you’re not alone. You have many resources available and we’ll take a look at all of them.
In this session, we will:
- use the Relius Help System
- access Frequently Asked Questions (FAQ’s)
- show how to submit an incident via the Web
- show how to call for assistance
- use DB Viewer & other resources