Welcome to FIS Relius Support!

FIS is currently assessing the impact of Hurricane Irma to our employees, families and our clients.

All Relius systems are up and running. All Relius clients should continue to communicate through their Relius support operating channels. Our support team is working to address all support calls, and while there may be a slight delay in response time, please know that we will provide a response as soon as possible.

IMPORTANT: For the week of September 11, 2017, we are asking that all Relius clients login in and create an incident using online support at www.relius.net/Support/. In order to more efficiently manage and respond to support incidents, Web Chat will not be available for the remainder of this week.

FIS extends our thoughts and well wishes to clients in impacted areas.

Important information: software subscription notifications, Web site and phone system enhancements.

This area provides access to:

  • Software subscription e-mail notifications
  • Common software questions and answers
  • Software fixes, updates and pending issues
  • Training information
  • Document Consulting and Prototype Services
  • Creating and viewing service / support incidents
User Login Help
Customer ID or Username:
Save Password:
Forget your Username or Password?

If you do not know your customer ID or password, you may contact us at (800) 326-7235, opt 6

Note: For security reasons do not select the save password option if others have access to your workstation.