Welcome to FIS Relius Support!

Important information: software subscription notifications, Web site and phone system enhancements.

This area provides access to:

  • Software subscription e-mail notifications
  • Common software questions and answers
  • Software fixes, updates and pending issues
  • Training information
  • Document Consulting and Prototype Services
  • Creating and viewing service / support incidents

Please be advised that for added security, FIS now requires multi-factor authentication (MFA) for all logins to Relius.net.
Note: The MFA process only allows alphanumeric characters (a-z, 0-9), periods, hyphens and underscores in usernames. Therefore, if your username contained any other “special” characters, they have been removed from your user ID. For example, "FISuser!" would now be "FISuser" because the exclamation point is no longer allowed. Your password has not been changed.

Click here to begin the login process.

Click here for detailed information and help regarding the login process or MFA.